Get a Copy of Your NHS
Scans and Images
Waiting weeks for your hospital to release your images? Email or WhatsApp us and we will retrieve your scans and images from any NHS hospital for you, for a flat fee of £50*. No chasing, no hassle.
Standalone image retrieval - you do not need to order a report. Want a consultant report too? Retrieval can be added to any report for £50*, paid separately from the report fee.
* No VAT is applicable.
Your images without the runaround or delay
You have a legal right to a copy of your scan images.
We handle the whole request on your behalf so you do not have to.
Full DICOM images
We obtain your scans in full-resolution DICOM format - the same files any radiologist or clinic works with.
Delivered securely to you
Your images are shared with you through a secure, encrypted link. They are yours to keep and use however you wish.
Any NHS hospital and nearly all private hospitals and imaging centres
MRI, CT, ultrasound, X-ray and more - from any NHS trust in the UK. One flat fee of £50*.
* No VAT is applicable.
Three simple steps
Email or WhatsApp us
Complete and sign our Subject Access Request (SAR) form and send it to us. We confirm the details and the £50* fee with you before we start.
We do the leg work
We make the request to the hospital's imaging department on your behalf, handle the paperwork, and follow up so you do not have to chase anyone.
Receive your images
Once released by the imaging department, your images are delivered to you securely. They are yours to keep, share, or send to us for a report.
* No VAT is applicable.
Want a specialist consultant to read them too?
Add a formal written report from a leading UK consultant - alongside your retrieval or at any time afterwards. The report is paid separately from the £50* retrieval fee: for example, £200* for an MRI report plus £50* for retrieval.
Reports are fixed price - £200* for MRI and CT, £95* for ultrasound and X-ray - and delivered within 24-48 hours. No GP referral required.
* No VAT is applicable.
Common Questions
Do I have to order a report as well?
No. This is a standalone service. Many people simply want a copy of their scans and images for their own records or to take elsewhere. A consultant report is entirely optional - if you would like one, it is paid separately from the £50* retrieval fee.
Can I add retrieval to a report?
Yes. If you order a consultant report and would like us to obtain your images for it, retrieval is £50* on top of the report fee - for example, £200* for an MRI report plus £50* for retrieval (£250* in total). The report and the retrieval are paid as two separate payments.
Which hospitals can you retrieve from?
Any NHS hospital or trust in the UK. The same right of access also applies to private hospitals and imaging centres - contact us if your scan was done privately and we will confirm.
How long does it take?
Hospitals are legally required to respond within one calendar month, and whilst most will release to Doctorum in 1-2 days, we can also retrieve within hours for emergencies. The timescale is set by the hospital and is outside our control, but we chase on your behalf to keep things moving.
Will this affect my NHS care?
No. Requesting a copy of your images does not change your NHS referral, appointments or treatment in any way. It is entirely separate from your NHS pathway, but faster.
Would you rather do it yourself?
You are welcome to. Our free step-by-step guide explains exactly how - see How to Request Your NHS Scan Images. This paid service is simply for those who would rather we handled it.
* No VAT is applicable.
Ready for Us to Retrieve Your Scans?
We will confirm the details and the £50* fee with you before we contact the hospital.
Before you contact us
Please complete and sign our Subject Access Request (SAR) form and send it to us by email or WhatsApp. It gives us your authority to request your images and tells us which hospital and scan to ask for.
* No VAT is applicable.